We are certified:

  • ISO 9001:2015
  • ISO 14001:2015
  • ISO 27001:2013
  • AEO (Authorized Economic Operator)

News

A Successful Trend in the Fields of Quality and Environmental Management for Worldwide Transport Solutions

Air and ocean freight, project forwarding, moving services: in 2018 Rosebrock set significant benchmarks concerning the quality and environment for all of their transport solutions.

Air and ocean freight, project forwarding, moving services: in 2018 Rosebrock set significant benchmarks concerning the quality and environment for all of their transport solutions. 
The independent certification authority confirmed Rosebrock’s successful transition from ISO 9001:2008 and ISO 14001:2004 to the latest globally recognized standards of ISO 9001:2015 (quality) and ISO 14001:2015 (environment).

Strong process orientation when handling logistical projects, consistent risk management for international transports, and continuous improvements concerning the management of worldwide relocation services are examples of the requirements that are met for the ISO 9001:2015 certification. 

At the same time, a certified environmental management system according to ISO 14001:2015 fulfills all requirements for continuous improvements in the area of environmental performance. 

In addition to the current ISO 27001:2013 certification, a data protection management system was introduced. 
Rosebrock’s diligent application and documentation of valid standards along with professional services and extensive experiences are important components that are valued by national and international customers as well as business partners.

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Annual IAM conference & exposition: direct contact to international logistics partners

“Steve, we have a removal contract from Hamburg to Rio de Janeiro for the H….. family. The ship arrives 2 December. Can you take care of the further transport of the sea container from the port to the customer including unloading?”

“Steve, we have a removal contract from Hamburg to Rio de Janeiro for the H….. family. The ship arrives 2 December. Can you take care of the further transport of the sea container from the port to the customer including unloading?”

These types of requests are part of the daily routine of Rosebrock’s International Department.

And they’re not just communicating with any random logistics company. The secure and punctual handling of the transport can only be guaranteed through the close personal contacts established over the years.

This is not our first contact with Steve - we have already held preliminary discussions regarding the requirements of a seamless import/export-cooperation from Hamburg to Rio, and vice versa. In addition to both of our companies being ISO certified, the majority of our logistics partners, just like Steve’s moving company, also hold FIDI – FAIM (Federation of International Furniture Removers) certificates. So when it comes to quality assurance of international removal services, we speak the same language.

Every year the Rosebrock specialists coordinate with Steve and his colleagues during the annual International Association of Movers (IAM) conference. During this year’s convention, held in Maryland, USA from 6 to 9 October, 1700 forwarding companies from 160 countries took part. During numerous meetings and interviews, Rosebrock’s delegation actively used the opportunity to further develop its palette of reliable and widely certified partners for international removals. 

So when Mr. H’s two-year deployment to Rio is over and he and his family return to Germany, we will again coordinate their removal. Steve will visit their apartment, calculate the volume and order the sea container accordingly. In coordination with Rosebrock, he will organize packing material and the transport to port. We in turn will look after customs clearance, economical sea freight as well as offloading and further transport, so that the family can move back into their Hamburg home free of the stress of removals.  

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Summer 2018: insights into Rosebrock’s worldwide moving services

How do heirlooms like antiques or paintings get from Canada to the relatives in Germany by ocean freight? And what needs to be considered when moving a 1.5-ton stone statue from Southeast Asia to a major city in Southern Germany?

The inquiry in question concerning the removal of antiques and paintings as part of an inheritance came from a local mover, who required a comprehensive transport solution. Thanks to Rosebrock’s international network, an on-site visit in Canada was arranged, during which the shipping volume was estimated, packing discussed (including purpose-built shipping crates) and the insurance value determined. Following that, transport was carried out per ocean freight including the handling of all customs formalities and final delivery to the destination address in Hamburg. To ensure that everything ran smoothly, numerous intricate problems needed solving that were beyond a standard removal. How to get the valuable items in their specially made overseas crates from the 16th floor penthouse into a standard shipping container? Which customs documents are required when shipping heirlooms to the deceased’s relatives?  


In another case, a 1.5-ton statue of Buddha needed to travel from Southeast Asia to its new home in Southern Germany as part of a removal.  The initial pick-up and loading at the house alone required precise preliminary arrangements with the local partners. Along with the actual shipping, customs formalities as well as details about contingent duties, taxes, storage and port fees and transshipment costs needed clarification, before the further transport from Bremerhaven to the destination could be organized.
Each and every transport order has its peculiarities and comes with its own individual history. However, this is what makes international removal logistics so interesting and inspiring. „Transports like these work particularly well, when, along with the existence of a global network of specialists, all team members commit themselves personally to a smooth operation“, says Imke Kleine, Director of Agency Relations at Rosebrock. 
 

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ROSEBROCK Group at International Mobility Alliance Conference in Bangkok

This year’s International Mobility Alliance (IMA) took place from 28 February to 3 March in Bangkok. More than 150 participants attended the sessions on current subjects like freight rate optimization, applicable legislation or regulations.

This year’s International Mobility Alliance (IMA) took place from 28 February to 3 March in Bangkok. More than 150 participants attended the sessions on current subjects like freight rate optimization, applicable legislation or regulations. Being able to arrange half hour meetings with other attendees in advance allowed for a focused exchange of information and ideas with representatives of many international freight forwarders. A delegation from our partner company ETSA (Expess-Transport-Shipping-Agency GmbH) represented the ROSEBROCK group at the conference, where they were able to tie new global partnerships and to strengthen existing ones. Every international removal requires an individual solution. The type of network set up during conferences like the IMA allows ROSEBROCK to establish versatile and reliable worldwide alliances, enabling us to provide a comprehensive single-provider removal service as required. This spares you, the customer, the time-consuming and complex search for individual logistics service providers.

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7th India Week in Hamburg: freight forwarder Rosebrock a valued partner in removals and international logistics

India is an ever more important trading partner for Hamburg, with imports and exports growing continuously. More than 500 Hamburg companies maintain active trading partnerships with the sub-continent. Within that trade, logistics services play a central role in the worldwide shipping of goods as well as in the handling of international removals to and from India.

India is an ever more important trading partner for Hamburg, with imports and exports growing continuously. More than 500 Hamburg companies maintain active trading partnerships with the sub-continent. Within that trade, logistics services play a central role in the worldwide shipping of goods as well as in the handling of international removals to and from India. The opening event of the 7th India Week (6 – 12 November) held at the Hamburg Chamber of Commerce focussed on current issues of foreign trade and digitalization relevant to internationally active companies such as Rosebrock.

During the event, participants had the opportunity to engage in talks and establish new contacts. These networks have allowed Rosebrock to offer its long-standing, extensive logistics consultation and full-service solutions in cooperation with recognized regional partners. Moreover, as an accredited Authorized Economic Operator (AEO), Rosebrock offers a decisive benefit when it comes to efficiently handling import and export processes, including customs clearance.

“Both in the removals sector as well as the international transport of goods by sea and air, we as international freight forwarders are excellently positioned to support and help companies expand their foreign trade activities with India”, says Ulrike Winkelmann, Head of Sales/Marketing at Rosebrock.

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Rosebrock delegation of specialists for worldwide moving services and international logistics solutions travels to IAM (International Association of Movers) conference in California

The 55th annual IAM conference will take place in Long Beach, CA from 9 to 12 October 2017. The Wilhelm Rosebrock Forwarding Agency will be represented at this, the most important and prominent industry congress for international removals and removals logistics by staff members from various departments

The 55th annual IAM conference will take place in Long Beach, CA from 9 to 12 October 2017. The Wilhelm Rosebrock Forwarding Agency will be represented at this, the most important and prominent industry congress for international removals and removals logistics by staff members from various departments.

Together with Mr. Martin Sommer, Rosebrock General Manager, this year’s delegation consists of Mrs. Imke Kleine, responsible for international removals and the world-wide/international network of partners, Mr. Joern Prieser, in charge of international removals and GSA/DoS as well as Mr. Wojicek Kwiatek (General Manager Poland).

Under the current IAM conference motto of “Charting a new course”, the Rosebrock team will not only be presenting the company’s traditional range of services, but also the expanded services for general cargo in the sea and air freight domain as well as the GSA/DoS sector. Rosebrock provides tailor-made services not only for over 35 European countries and the Caucasus, but also offers world-wide all-inclusive service for all logistics areas.

For up-to-date information on general cargo please download our current flyer.

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International Logistics solutions

Air- and Oceanfreight

We take care of the total transportation process, the freight cost calculation, the organization of customs clearance, and the arrangement of suitable containers for your cargo.

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Worldwide Project Logistics

In our capacity as International Forwarder, we manage the total Logistics for worldwide transportation of high + heavy machinery, industrial equipment or break bulk,  thereby optimizing your cost.

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We are certified:

  • ISO 9001:2015
  • ISO 14001:2015
  • ISO 27001:2013
  • AEO (Authorized Economic Operator)

Worldwide Moving Services

International Removals

As international movers and neutral port agency, we offer worldwide removal service, i.e. to and from the U.S.A. or Latin America via Bremen, Bremerhaven, Hamburg or Wilhelmshaven.

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Removals Bremen and Northern Germany

For over 100 years the name Rosebrock stands for professional removal service for private as well as corporate customers: Movement consultation, packing, installation and competitive pricing.

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Removals Germany and Europe

We offer complete move planning, including packing and furniture assembly, while monitoring your removals costs up to the point of billing the best possible price for you.

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Office moves

The removals team from Rosebrock offers all services around office and project moves with one point of responsibility. If required, we offer our services on weekends as well.

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Our partners