„We stand for quality removals“ – confern member Rosebrock is part of the German removals cooperation’s quality campaign
A well-established removals cooperation is more than just a comparison portal, since the specialized member companies need to adhere to strict quality standards. That provides the customer with assurance as to what to expect from their removals specialist.
That is not immediately evident on internet sites or fliers dropped in mailboxes. “Unfortunately, most bait advertising leaves the customer in the dark concerning possible risks. There is little or insufficient consultation, making initially cheap removals substantially more expensive, at the latest, when unforeseen circumstances or damages occur. Our campaign is designed to close these and other information gaps”, say the Managing Directors of the removals cooperation.
With the „We stand for quality removals“-campaign, the initiators want to set a clear signal for the actively operating businesses. As licensed removals companies, the confern-members as well as five further removal cooperatives pledge themselves to the following six benchmarks:
1. local specialists: We are next door.
The cooperating removals companies are, without exception, established specialist companies, rooted in the local economy for decades. We are there to talk to – right next door.
2. certified: We are independently verified.
All of the cooperating removals companies work pursuant to internationally recognized norms and standards and are certified accordingly.
3. qualified: We only employ specialists,
because a successful removal needs more than just strong hands to carry boxes. The training of our furniture-, kitchen- and removal service specialists takes three years and, along with lifting- and packing techniques, also includes e.g. the connection of electrical appliances and plumbing. Skills that make a difference. For your removal, that means:
• Professional planning
• High quality equipment (removals material, fleet, apparatuses)
• Special know-how (furniture system assembly, etc.)
• Safety on the road: Removals companies, as opposed to freight forwarders and brokers, need to provide a freight traffic licence.
4. flexible: We are a Germany-wide network.
Joint venture companies are particularly flexible when it comes to strong seasonal workloads or during large-scale projects. Centralized dispatch and up-to-date information about all removals allow quick responses to customer requests. In addition, resources can be jointly planned and coordinated, optimizing capacity utilization and flexibility.
5. fair: We take responsibility.
The cooperating removals companies work according to a uniform code of conduct. For your removal, that means:
• Transparent offers based on sound data (on-site visits)
• Reliable calculation, no bait advertising with hidden costs
• Fair prices & wages under compliance of all statutory provisions
• Professional settlement in case of claims (AMÖ arbitration board)
6. competent: We provide hands-on quality.
Decades of experience from thousands of removals, trained personnel and a high degree of specialization make up the base of our core competency: developing tailor-made removals concepts.
For the Rosebrock team, the implementation of these standards is our daily aim and claim – true to our motto „Quality and Service – Made in Germany since 1897“.
